Terms of service.
**Terms and Conditions for RAILSRUN INTERNATIONAL PTY LTD. Trading as Rails Mail. **
**Effective Date: 28/11/2024**
Welcome to Rails Mail (www.railsrun.com). By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use the Website or service.
1. Membership and Subscription.
1.1. **Eligibility**: You must be at least 18 years old and reside in a jurisdiction where gambling is legal to use our services.
1.2. **Account Creation**: To access certain features, including betting tips, you must create an account and provide accurate and complete information.
1.3. **Subscription Fees**: Access to betting tips requires payment of a subscription fee. All fees are stated in Australian Dollars and include GST (Goods and Services Tax) and are non-refundable unless otherwise stated in these Terms.
1.4. **Payment**: Subscription payments are processed via secure third-party payment providers. By providing payment information, you authorise us to charge the specified amount.
1.5. **Account Security**: You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
1.6. **30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for our services. If you are not satisfied with your purchase, you may request a refund within 30 days from the date of purchase, subject to the following conditions:
Eligibility:
The guarantee applies only to first-time subscriptions.
Refunds are not available for subsequent renewals or repeat purchases.
Refund Process:
To request a refund, you must contact us via email at support@railsrun.com within 30 days of your purchase.
You will need to provide proof of purchase and a reason for your dissatisfaction.
Exclusions:
Refunds do not apply if it is determined that the service has been misused, redistributed, or violated any terms of use.
Processing:
Once approved, refunds will be processed to the original payment method within 10 business days.
We reserve the right to modify or discontinue the money-back guarantee at any time, but any changes will not affect purchases made before the modification.
1.7 ***Subscription Fees***
Subscription fees may be adjusted in accordance with the Consumer Price Index (CPI) or increased at our reasonable discretion at any time. If a price change occurs, we will provide you with adequate notice before it takes effect. Any price adjustments will apply only to future subscription terms and will not affect the current term.
### **2. Nature of the Service**
2.1. **Information Only**: The tips provided are for informational purposes and do not constitute financial advice or guarantees of success.
2.2. **Risk Acknowledgment**: Gambling carries inherent risks. You acknowledge and accept full responsibility for all betting activities undertaken using the information provided.
2.3. **Accuracy of Tips**: While we strive to provide accurate and reliable tips, we do not guarantee their accuracy, completeness, or suitability.
### **3. Prohibited Conduct**
By using the Website, you agree not to:
3.1. Use the Website for unlawful purposes or in violation of any applicable laws.
3.2. Share, distribute, or sell our betting tips to third parties without prior authorisation.
3.3. Attempt to gain unauthorised access to the Website, servers, or related systems.
3.4. Engage in fraudulent or misleading activities.
### **4. Intellectual Property**
4.1. All content on the Website, including text, graphics, logos, and tips, is owned by RAILSRUN INTERNATIONAL PTY LTD or its licensors and is protected by intellectual property laws.
4.2. You are granted a limited, non-exclusive, and non-transferable license to access and use the Website for personal, non-commercial purposes.
### **5. Limitation of Liability**
5.1. To the maximum extent permitted by law, www.railsrun.com and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or reliance on betting tips.
5.2. We are not responsible for losses incurred through gambling activities undertaken based on our tips.
### **6. Subscription Termination**
6.1. **User Termination**: You may cancel your subscription at any time, but no refunds will be issued for unused portions of your subscription period.
6.2. **Termination by Us**: We reserve the right to suspend or terminate your account for any breach of these Terms.
### **7. Privacy Policy**
Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
### **8. Dispute Resolution**
8.1. **Governing Law**: These Terms are governed by the laws of NEW SOUTH WALES, Australia.
8.2. **Disputes**: Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in NEW SOUTH WALES.
8.3. **Arbitration**: If a dispute cannot be resolved amicably, it may be submitted to arbitration in accordance with the rules of https://disputescentre.com.au/, with the arbitrator's decision being final and binding.
### **9. Amendments to Terms**
We reserve the right to modify these Terms at any time. Changes will be communicated to users and take effect immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the amended Terms.
### **10. Disclaimer**
Betting is a high-risk activity and may lead to significant financial losses. Use our services responsibly, and seek professional advice if needed. If you experience gambling-related harm, contact services like Gambling Help Online (www.gamblinghelponline.org.au) or call 1800 858 858.
###11. **Group Chat**
Group Chat Policy
We provide a public group chat as part of our services, allowing members of the community to engage, share insights, and discuss horse racing & sports. By accessing or participating in the group chat, you agree to the following terms:
11.1. Purpose:
The public group chat is designed to foster open discussions about horse racing tips, strategies, and related topics, while maintaining a respectful community environment.
11.2. Conduct:
Participants must engage respectfully and avoid using offensive, discriminatory, or inappropriate language.
Spamming, self-promotion, or advertising unrelated services or products is not allowed.
Personal attacks, harassment, or trolling behaviour will not be tolerated.
11.3 Content Sharing:
Information shared in the public group chat is for general discussion purposes only and may not always be verified.
Any decisions or actions you take based on group chat discussions are at your own discretion, and we are not liable for outcomes resulting from reliance on such information.
11.4 Privacy:
The group chat is public, meaning messages are visible to all participants. Do not share sensitive or personal information.
By participating, you acknowledge that your comments and shared content may be seen and used by others in the group.
11.5. Moderation and Removal:
We reserve the right to monitor and moderate the group chat to ensure compliance with these terms.
Inappropriate messages may be removed, and participants who violate these terms may be restricted or permanently banned from the group.
At our sole discretion, we reserve the right to remove any participant from the chat without prior notice if their behaviour disrupts the community or violates these terms.
###12### Policy on "LOADS” (Confident Bets)
As part of our service, we may provide specific betting advice identified as "LOADS,” representing bets we deem to have a higher level of confidence. By engaging with or acting on this advice, you agree to the following terms:
12.1. Definition of "Loads":
"Loads" refer to bets or tips provided by us that we consider to have a stronger probability of success based on our analysis.
They are advisory in nature and are not guaranteed outcomes.
12.2. Use of "Loads":
Information provided as "Loads" is intended for informational and educational purposes only.
You are solely responsible for any decisions or actions taken based on our recommendations.
12.3. No Guarantee:
While we apply thorough analysis to identify "Loads," betting involves inherent risks, and outcomes may not align with expectations.
We do not guarantee the success of any bet labeled as a "Load" and are not liable for any losses incurred.
12.4. Confidentiality:
Information on "Loads" is exclusively for subscribers or authorised members.
Redistribution or sharing of this advice without permission is strictly prohibited and may result in termination of access to our services.
12.5. Removal from Services:
We reserve the right to suspend or terminate your access to our services, including betting advice on "Loads," if we find that you have misused this information or breached our terms.
12.6. Responsible Betting:
We encourage all participants to bet responsibly and within their financial limits.
If you require support for gambling-related issues, we recommend seeking assistance from a responsible gambling service or helpline.
12.7. Changes to Policy:
We reserve the right to modify, update, or discontinue the provision of "Loads" at any time without prior notice.
By choosing to act on "Loads" or any of our betting advice, you acknowledge and accept these terms. If you have any questions or require clarification, please contact us directly.
***13*** Transaction Fees and Billing Cycle
Payments for our services are processed through third-party providers, including Stripe.
A transaction processing fee is applied to each payment and is passed on to the client. This fee is in addition to the subscription or service price. The applicable fee will be disclosed at checkout before completing your payment.
Monthly subscriptions are billed on a recurring basis every 30 days, while yearly subscriptions are billed annually on the same date each year.
### **Contact Us**
If you have questions about these Terms, please contact us at: support@railsrun.com
**Acknowledgement:** By creating an account or subscribing, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.