Privacy Policy
This Privacy Policy outlines how RAILSRUN INTERNATIONAL Pty Ltd, trading as RAILS MAIL, manages your personal information.
Our Business and Purpose of Data Collection
We specialise in delivering horse racing and sports betting insights, including information, analysis, education and tips. The primary reason for collecting personal information is to provide you with our products and services (the "Purpose").
Specifically, we collect your personal information to:
Deliver the products, services, and information you’ve requested.
Communicate with you about products, services, and events that may interest you.
Offer advice or guidance where requested.
Process payments for our services.
Generate accounts, invoices, or receipts.
Share necessary information with third parties who assist in delivering services to you.
Respond to your feedback.
Comply with legal obligations, including directions from regulatory authorities.
Additional reasons for collecting your personal information may be disclosed through collection statements provided at the time of data collection.
Personal Information We Collect
"Personal information" refers to:
The definition outlined in Australia’s Privacy Act 1988 (Cth).
The term "personal data" as defined under the General Data Protection Regulation (GDPR) (EU) 2016/679.
The types of personal information we may collect include:
Name
Residential or business address
Email address
Postcode
Financial and payment details
Gender
Age and date of birth
Signature
Telephone number
We do not knowingly collect information from individuals under the age of 18.
Sensitive Information
Sensitive information includes details about your racial or ethnic background, political opinions, religious or philosophical beliefs, union memberships, health status, sexual orientation, or criminal record.
We only collect sensitive information when:
It is necessary for our business functions or activities, and
You have given explicit consent, or
We are required or permitted by law to collect it.
How We Collect Personal Information
Your personal information may be collected through:
Direct communication with us via email, telephone, mail, or other means.
Interactions during the provision of our products or services.
Visits to our website, social media pages, or digital platforms.
Cookies and IP Address Collection
When you visit our digital platforms, we may collect your IP address and use cookies to enhance your browsing experience. Cookies help us:
Recognise your browser.
Track the pages you visit on our site.
You can disable cookies in your browser settings.
Storage of Personal Information
Your personal information may be stored in either digital or physical formats:
Electronic Data: Stored securely in our systems and databases.
Hard Copies: Filed and, where appropriate, digitised into our secure systems.
Security Measures
We implement industry-standard measures to safeguard your personal information. If a security breach occurs that may compromise your rights or freedoms, we will notify you and any required supervisory authority promptly.
What Happens if We Can’t Collect Your Information?
If we cannot collect your personal information:
We may not be able to provide you with our products or services.
Communication regarding your requested services might be delayed or unavailable.
We may be unable to tailor our services or marketing to your preferences.
Disclosure of Personal Information
We may share your information for the Purpose with:
Employees, contractors, or service providers directly involved in fulfilling our obligations to you.
Professional advisors, including lawyers and accountants.
Payment processors, delivery partners, or marketing collaborators.
A third party during a business merger, acquisition, or sale.
Any person authorised by law or regulation to access this data.
Overseas Disclosure
We may share your personal information with third-party service providers or cloud-hosting platforms located overseas. Reasonable steps are taken to ensure these entities comply with relevant privacy obligations.
Third-Party Links
Our website and platforms may link to third-party websites. These websites operate under separate privacy policies, and we encourage you to review their policies before providing personal information.
Direct Marketing
We may send you information about our products, services, or those of our partners through email, phone, SMS, or mail.
You can manage your communication preferences or unsubscribe at any time by following the instructions provided in our messages or contacting us directly.
Your Rights and Choices
Access and Correction
You can request access to your personal information or request corrections by contacting us. Verification of identity may be required for such requests.
Right to Be Forgotten
You may request the deletion of your personal information. We will comply unless legal requirements mandate retaining the data.
Opt-In and Opt-Out Options
Opt-In: Choose to share your personal information or receive communications.
Opt-Out: Withdraw your consent at any time by contacting us.
GDPR Compliance
If you are an EU resident, this policy complies with both the Privacy Act and GDPR, ensuring your personal data is handled lawfully, transparently, and securely.
Complaints and Contact
If you believe your privacy has been violated or wish to make a request regarding your personal information, please contact us at: Email: support@railsrun.com